Privacy Policy
This Privacy Policy governs the manner in which elevenforest collects, uses, maintains and discloses information collected from users ("Users") of the elevenforest.com website (the "Site"). This Privacy Policy applies to this website and all products and services provided by elevenforest.
personally identifiable information
We may collect personally identifiable information from users in a variety of ways, including but not limited to when users visit our website, register on the website, place an order, respond to surveys, fill out forms, and in connection with other activities and services we provide on the website. , function or resource. Users may be asked to provide name, email address, mailing address, credit card information, where appropriate. However, users can visit our website anonymously. We collect personally identifiable information only if users voluntarily submit such information to us.
non-personally identifiable information
We may collect non-personally identifiable information about users whenever they interact with our website. Non-personally identifying information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
How we use the information we collect
elevenforest collects and uses user personal information for the following purposes:
1. Personalize user experience
We may use aggregate information to understand how our users as a group use the services and resources available on our website.
2. Improving our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
3. Improve customer service
Your information helps us respond to your customer service requests and support needs more effectively.
4. Processing transactions
We may use the personal information provided by users when placing an order only to provide services for that order. We do not share this information with outside parties except to the extent necessary to provide the service.
5. Sending regular emails
If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time a user would like to unsubscribe from receiving emails from future emails, we will include detailed unsubscribe instructions at the bottom of each email, or the user can contact us through our website.
How we protect your information
We have appropriate data collection, storage and processing practices and security measures in place to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
The exchange of sensitive and private data between the website and its users takes place over an SSL secure communication channel and is encrypted and protected with digital signatures.
Internet browser cookies
Our website may use "cookies" to enhance user experience. Users' web browser places cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when a cookie is being sent. Disabling cookies may affect website performance.
Third Party Disclosure
We do not sell, trade, or rent our users' personally identifiable information to others. We may share general, aggregated demographic information unrelated to any personally identifiable information about our visitors and users with our business partners, trusted affiliates and advertisers for the purposes described above. We may use third-party service providers to help us operate our business and website or to administer activities on our behalf, such as sending newsletters or surveys. If you give us your permission, we may share your information with these third parties for these limited purposes.
Third party website
Users may find advertisements or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by sites linked to our site. In addition, these websites or services, including their content and links, may constantly change. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including sites with a link to our Site, is subject to that website's own terms and policies.
right
In some cases, you can ask us to delete your personal data at service@elevenforest.com, but we may need to retain certain data to comply with legal obligations, such as local tax regulations. Account deletion must be completed before personal data can be deleted.
You accept these terms
Use of this website constitutes your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of this website following the posting of changes to this policy will be deemed your acceptance of those changes.
contact us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at service@elevenforest.com.